Strategy
We show you where you are, set direction with you, and build the plans, structure, and funding pathways to get there.
Ways we help you move forward.
We weigh what is right for your leaders, your organization, and your community, so the impact lasts well after we leave.
Survey and assessment
For organizations that want an independent view of how they are working, we gather the evidence and give you a written report on what we found, what it means, and what to address first.
- Staff, board, and community surveys
- Confidential interviews, focus groups, and public listening sessions
- A focused review of one area, such as how your board and staff work together
- Reviews of your operations, human resources, and diversity, equity, inclusion, and access (DEIA) practices
- Leadership and working-style assessments for your teams and board
Planning
For boards and staff deciding where to go next, we guide the planning and build the clarity and conviction to follow through.
- Strategic plans
- Business plans
- Feasibility studies for a new venture, building, or program
- Board and staff planning retreats
- Workplace culture and DEIA plans
- Plans for a merger or a new leadership model
- Field studies and grantee support for funders, service organizations, and public agencies
- Fractional senior leadership on your team to put your plan into practice
Organizational design and governance
For boards and organizations aligning their structure with their vision, we help you clarify mission, roles, and decision-making processes.
- Mission, vision, and values
- A review of how your board governs
- Staff structure and reporting lines
- Charters for board and staff committees
- Board membership review and nomination guidance
Board retreats, workshops, and facilitation are under Support for boards→
Audience and community development
For organizations growing their audiences and community ties, we learn who you reach and who you could welcome next, then, with your team, design the pathways and partnerships that draw them closer.
- Community engagement and audience development plans
- Audience and market research, with peer benchmarks
- Patron and visitor experience reviews, including accessibility
- Crisis communications plans and internal communications
Fundraising
For organizations ready to raise more, we help you build a development program that grows with your ambitions.
- Development assessment and fundraising plan
- Major and principal gift strategy, from donor review to the ask
- Capital and endowment campaigns, from feasibility study and case for support to the final gift
- Board fundraising training and giving expectations
- Fractional fundraising leadership, part time on your team
- Ongoing counsel for your executive and development leaders
Fundraising leaders can find one-to-one coaching under Support for individuals→
Creative revenue development
For organizations ready to earn more from what they already have, we find and build new income from your programs, your spaces, and your partnerships.
- Earned revenue review of your programs, spaces, and content
- Business plans for new ventures and revenue streams
- Pricing, ticketing, and membership strategy
- Venue and space rental strategy
- Corporate partnerships and licensing
strategy engagements
since 1983
raised by members of our team
%
of engagements come
from a returning client
They engaged with our team at every level, combining surveys, review of policies and protocols, interviews, and listening sessions, offering both a comprehensive and empathic process. The audit itself is thorough, data-driven, and insightful. And most importantly, the audit didn't just point out areas for improvement; it provided the Trust with a roadmap for action.
Kendra Whitlock Ingram
President & CEO, Pittsburgh Cultural Trust
